Once the order is created, you will receive your sampling kit in 3-4 business days (*). You can request a shipping label to support@libt.com for sending us your sample at no additional cost, this return service takes between 3 to 4 days (If you prefer to use another mail service to send your sample to our lab, please mail it to: Lis Biotech, 4242 Medical Drive, Suite 7325, San Antonio, Texas 78229). Once your sample is received at Lis Biotech, our laboratory will process the sample in the time chosen by you (Same Day, 1, 2, 3 or 5 days) and a report will be sent to you via email.
For Same Day results, the sample would need to be received by 10:30 A.M. (CST); Results for orders received after 10:30 A.M. (CST) will be reported next day. Usually the sample has to be shipped overnight at the customer’s expense.
For 1 Day results, the sample would need to be receivedby 2 P.M. (CST); orders received after 2 P.M. (CST) will process it the next day. FOR SAME-DAY OR 1-DAY PROCESSING SERVICE ORDERS CANNOT BE CANCELED. For details check below Additional Information.
IF YOU WAN TO RUN YOUR TEST USIUNG A VACUUM DEVICE, PLEASE ORDER IT FOR ADDITIONAL $15 USIGN THIS LINK:VACUUM
With an additional fee the sampling kit can be delivered to you next day for orders received earlier than 3:00 P.M. (CST), please add the additional payment using the following link: 1 Day Express
(*) Applicable to US only. For International shipping please contact us to support@lisbt.com to complete your order.
For same-day or 1-day turnaround service orders cannot be canceled.
A refund of 85% of the total purchase is available for all services with a turnaround time over 2 days, only if the cancelation is received by email before 1 P.M. (CST) of the day after the customer receives the email confirmation about the sample reception by Lis Biotech. Please send the email to support@lisbt.com. For the sake and protection of Lis Biotech employees the cancelation cannot be processed by phone.
The refund request is under the customer's will and responsibility.
The refund request must be submitted in writing within 90 days after the purchase. After this time Lis Biotech can offer the same amount of money in credit (in US dollar currency) to the customer for future testing.
Please allow a minimum of 5-7 business days for the refund.
Additional courier fees are the responsibility of the customer. You may choose another method of shipment if there are any additional fees for pick up in your area.
HERTSMI-2 Score Considerations
HERTSMI-2 is a panel originated by Dr Shoemaker based on the detection and quantitation of the 5 molds, also determined by MSqPCR. Each mold is given a weighted value, depending on the abundance of the mold. The sum of these 5 values is then tallied, and interpreted in accordance with a published table( ). The HERTSMI-2 score reflects the potential that a sufferer of Chronic Inflammatory Response Syndrome (CIRS), who returns to the location where the sample was collected, may relapse. The score allocated to the molds in determining the HERTSMI-2 score does not provide information about the abundance of a mold or the degree of moldiness of a location. As with the ERMI, patients with CIRS acquired after exposure to the interior environment of a water-damaged building with toxigenic organisms, including but not limited to fungi, also could result from exposure to bacteria, including Actinobacteria and Mycobacteria, as well as inflammagens such as endotoxins, mycotoxins and other biotoxigenic contaminants.
NB: HERTSMI-2 analysis cannot provide guarantees that HERTSMI-2 scores below/close to 11 are safe for habitation because some individuals are extremely susceptible to inflammation from exposure to Water-Damaged Building. A low HERTSMI-2 score possibly is not sensitive enough to show all areas of a given building. HERTSMI-2 analysis/score does not replace careful observation of symptoms and lab results obtained following re-exposure.
Laboratory Processing Time (Timeframe for sample processing/reporting once it has been received at our offices)
